New Dynamics
CAREERS AT NEW DYNAMICS

Careers at New Dynamics.

We are a Bristol company building performance management software, and we are growing the teams that put it in place and sell it. Every role open now is in customer support or sales.

See open roles

Working here.

Small enough that you are heard

Bring back what a customer or a market needs and you will be talking to the people who build the product, not filing a request. Where the answer is not yet, we say so on the call.

Bristol at the centre

New Dynamics LTD is a Bristol company, and the product, engineering and implementation teams are here. The sales regions are built out from Bristol, and everyone spends time in the office with the people they work with.

Honest about what the product does

We do not publish a capability, a customer or a price we cannot stand behind, on this website or in a sales call. That rule is written down, and it holds when it is inconvenient.

Evidence before instinct

How we sell and what we write comes out of a decade of recorded conversations with HR buyers: the words they use, the objections they raise and the order those arrive in.

Where we work.

Bristol, United Kingdom

The head office, at 1 Clifton Down Road. Product, engineering and the implementation team are here, and every role on this page spends time in Bristol.

United States

Austin, Atlanta and Miami. The region is being opened now, so the first people in it shape how we sell there rather than inheriting a playbook.

Europe

Amsterdam, Munich and Dublin. English is the working language between teams, and the selling is done in the language of the market.

Asia

Singapore and Tokyo. Two markets to start with, chosen deliberately rather than a whole continent at once.

Pay and benefits.

We do not publish pay ranges on this page. We do publish what the package contains, and you get the range for your role and location at the first interview, before we ask you anything about what you earn today.

  • Equity in New Dynamics, for every role on this page.
  • A base salary and a commission or bonus plan, both set out in writing before you accept.
  • Benefits arranged in the country you work in, rather than a British package applied abroad.
  • Paid holiday, plus the public holidays where you are based.
  • A laptop, a telephone and the tools the role needs.
  • Time in Bristol with the product and engineering team.

How we hire.

Applying for a job is work, and most of it is unpaid. These are the things you can hold us to.

  • Every application is read by a person, not filtered by a keyword.
  • You get the pay range for your role and location at the first interview, before we ask anything about what you earn today.
  • We tell you who you will meet and what each conversation is for before the first interview is booked.
  • You get an answer either way, and a reason if you ask for one.

How we use AI in hiring.

We build AI into a performance product, so we are careful about where it belongs in hiring. The rule is the same one we apply to reviews: AI can draft, a person decides.

Use AI to help you write if you want to. We are not going to police it. What we will do is ask about a real deal or a real implementation you worked on, and expect the detail only somebody who was there would have.

  • A person reads every application. We do not use AI to score, rank or reject anyone.
  • No decision about your application is made automatically, and no AI interview replaces a conversation with us.
  • Your CV and covering note are not used to train a model.

Open roles.

Each listing says where the role is based, how it works, what you would do and what we are looking for. Apply from the listing itself.

Team
Place

Implementation Specialist

Customer SupportBristol, United KingdomFull time · Hybrid, Bristol office

Take a new customer's own appraisal form and build their review cycle in the platform.

What you would do

  • Configure forms, stages, participants and reminders to match the process the customer already runs.
  • Import the organisation structure and reporting lines, including dotted lines and project leads.
  • Move a customer off a spreadsheet and Word forms without losing the history they care about.
  • Train the HR team and the managers who have to complete the cycle.
  • Write down what was configured, so support and the next specialist can follow it.

What we are looking for

  • Has configured an HR, finance or operations system for customers, or run a process like this inside an organisation.
  • At home in a spreadsheet, and willing to read somebody else's appraisal form closely.
  • Explains a configuration choice to a non-technical HR lead without jargon.
  • In Bristol or within reach of the office.
Apply for this role

Senior Implementation Specialist

Customer SupportBristol, United KingdomFull time · Hybrid, Bristol office

Lead the difficult implementations and set the pattern the rest of the team follows.

What you would do

  • Own the implementations with matrix reporting, several review cycles or an awkward migration.
  • Scope the work with the customer before anything is configured, and say plainly what is not possible yet.
  • Build the templates and checklists the team reuses, instead of starting each customer from nothing.
  • Join the pre-sales calls where the replication test needs somebody who has done it.

What we are looking for

  • Several years implementing HR or business software for customers.
  • Has handled a migration that went wrong, and can say what they changed afterwards.
  • Writes documentation other people actually use.
  • Comfortable telling a customer no, with a reason and an alternative.
Apply for this role

Implementation Lead

Customer SupportBristol, United KingdomFull time · Hybrid, Bristol office

Run the Bristol implementation team and the queue of work in front of it.

What you would do

  • Plan the team's work against what sales is closing in the United States, Europe and Asia.
  • Hire and coach the specialists, and carry a few implementations yourself.
  • Own the handover from sales and the handover to support, so nothing is dropped between them.
  • Report honestly on how long an implementation really takes, including when that is longer than anyone promised.

What we are looking for

  • Has led a customer-facing implementation, onboarding or professional services team.
  • Can hold a timeline with a customer and with an account executive on the same day.
  • Has built a handover that worked, and can describe why it worked.
  • Based in Bristol.
Apply for this role

Customer Support Specialist

Customer SupportBristol, United KingdomFull time · Hybrid, Bristol office

Answer the questions that arrive once a review cycle is live, and fix the configuration behind them.

What you would do

  • Work the queue for HR teams and managers in the middle of a cycle, when a deadline is close.
  • Work out whether the answer is training, a configuration change or a defect, and route it accordingly.
  • Hold the implementation knowledge for a customer after handover, so they do not start again with a stranger.
  • Turn a repeated question into help material and into product feedback.

What we are looking for

  • Has supported business software users, ideally in HR.
  • Writes an answer that is clear the first time.
  • Stays calm with somebody whose deadline is tomorrow.
  • Willing to cover European and some American hours from Bristol.
Apply for this role

Sales Director, North America

SalesAustin, Texas, United StatesFull time · Hybrid, Austin office

Open North America from Austin, carry the regional number and hire the team that covers it.

What you would do

  • Own the North American number and the hiring plan behind it.
  • Sell to HR directors and heads of people at employers of 50 to 500.
  • Run the replication test yourself: take the appraisal form a buyer sends in and show their own review cycle running.
  • Tell Bristol what the market actually asks for, including the questions we answer badly.

What we are looking for

  • Carried a regional number for B2B software in North America.
  • Hired and coached at least two sellers.
  • Treats the review cycle as the unit of work, not a feature list.
  • Based in Austin or moving there, and in the office most weeks.
Apply for this role

Account Executive, Mid-Market

SalesAtlanta, Georgia, United StatesFull time · Hybrid, Atlanta

Close new business with employers of 50 to 500 people across the American South East.

What you would do

  • Run the full cycle, from the first call to signature.
  • Turn the appraisal form or spreadsheet a buyer sends in into a configured demonstration.
  • Work with the development representative on which accounts deserve your week.
  • Keep the pipeline honest, including the deals that are not moving.

What we are looking for

  • Three years or more closing B2B software.
  • Has sold to HR buyers and knows an appraisal from a pulse survey.
  • Can hold a price without reaching for a discount.
  • Writes short, clear follow-up that a buyer can forward internally.
Apply for this role

Sales Development Representative, North America

SalesMiami, Florida, United StatesFull time · Office based, Miami

Start the conversations the North American team closes.

What you would do

  • Reach HR and people leaders before their review cycle starts, not during it.
  • Find out what the process runs on today: a spreadsheet, Word forms or a module nobody completes.
  • Book meetings that happen, and record why the others did not.
  • Keep the account records clean enough for someone else to pick up.

What we are looking for

  • A first or second sales role, and the wish to close later.
  • Writes outreach that names a specific problem.
  • Can hear a process problem inside a two-minute conversation.
  • Organised without being reminded.
Apply for this role

Sales Director, Europe

SalesAmsterdam, NetherlandsFull time · Hybrid, Amsterdam

Run the European region from Amsterdam and build the team that covers the Benelux and the Nordics.

What you would do

  • Own the European number and the plan behind it.
  • Sell in English and Dutch to employers across the Benelux and the Nordics.
  • Hire and coach the account executives and development representative in the region.
  • Bring European requirements back to Bristol, from data residency to review content in more than one language.

What we are looking for

  • Carried a European number for B2B software.
  • Hired sellers in more than one country.
  • Dutch and English, both fluent.
  • Understands how works councils and employee representation shape an HR purchase.
Apply for this role

Account Executive, DACH

SalesMunich, GermanyFull time · Hybrid, Munich

Open Germany, Austria and Switzerland as our first seller in the region.

What you would do

  • Run the full cycle in German and report in English.
  • Answer the questions DACH buyers ask first: hosting, the data processing agreement and the works council.
  • Take the buyer's existing appraisal form and show it running before they commit.
  • Build the first reference accounts in the region.

What we are looking for

  • Closed B2B software in Germany, Austria or Switzerland.
  • German at business level and strong English.
  • Has sold to HR or finance and can hold a data protection conversation without a lawyer in the room.
  • Comfortable being the first seller in a market.
Apply for this role

Sales Development Representative, Europe

SalesDublin, IrelandFull time · Office based, Dublin

Build European pipeline from Dublin, in more than one language.

What you would do

  • Reach HR leaders across Europe ahead of their mid-year and end-of-year cycles.
  • Qualify on the process and the pain, not the headcount alone.
  • Pass on the context the account executive needs, not just a name and a number.
  • Help work out which sectors and countries answer, and which do not.

What we are looking for

  • A first or second sales role.
  • English plus one of German, French, Dutch or a Nordic language.
  • Comfortable on the telephone in both.
  • Genuinely curious about how organisations run appraisals.
Apply for this role

Sales Director, Asia Pacific

SalesSingaporeFull time · Hybrid, Singapore

Start the Asia Pacific region from Singapore, and decide which markets are worth it first.

What you would do

  • Choose the first markets to work, and be able to say why.
  • Sell to regional HR leaders in Singapore, Hong Kong, Malaysia and Australia.
  • Set up partner and reseller conversations where a direct team is not yet sensible.
  • Be straight with Bristol about what the product needs before it can win in the region.

What we are looking for

  • Sold HR or B2B software across Asia Pacific and carried the number.
  • Opened at least one market from nothing.
  • English plus a second language used in the region.
  • Comfortable with a small team, a long runway and few existing references.
Apply for this role

Account Executive, Japan

SalesTokyo, JapanFull time · Hybrid, Tokyo

Sell in Japan, in Japanese, to employers running a careful annual appraisal.

What you would do

  • Run the full cycle in Japanese and report in English.
  • Explain the product to buyers who expect an appraisal to be documented and consistent.
  • Bring back what Japanese buyers need, including product language, and say when the answer is not yet.
  • Build the first accounts in the country.

What we are looking for

  • Closed B2B software in Japan.
  • Japanese at business level and working English.
  • Has sold to HR, general affairs or corporate planning.
  • Patient with a long, consultative evaluation.
Apply for this role

Your questions, answered.

Why is there no salary on this page?

We do not publish pay ranges here. You get the range for your role and location at the first interview, before we ask you anything about what you earn now. The package itself is set out above: a base salary, a commission or bonus plan, benefits and equity in the business.

Which teams are you hiring for?

Customer support, where our implementation specialists sit, and sales. The implementation roles are in Bristol with the product and engineering team. The sales roles are in the markets they cover. Other openings appear on this page when they exist, so this is the page to watch.

Are these roles remote?

Each listing says where the role is based and how it works, because the pattern differs by role. Some are hybrid with an office, some are office based. We are not a fully remote company: implementation work needs the product team nearby, and the sales roles are built around being near the buyers they sell to.

Can you sponsor a visa or work permit?

Tell us your position in the form and we will give you a straight answer for that location before you spend time on an interview. Do not rule yourself out without asking.

What should I send with my application?

A CV as a PDF, up to 4 MB. Add a covering note in the form if you want to, though it is optional. Please do not send a photograph, a portfolio or any reference to your current employer's confidential information.

What happens after I apply?

Your application goes to the team, not to an inbox nobody reads, and you get a reply either way. If we take it forward we set out the full process and the people you will meet before the first interview is booked.

Send us your CV.

Choose the role, attach your CV as a PDF and tell us why you want it. Every application gets a reply.

Questions before you apply? Write to contact@new-dynamics.com.

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Before you apply.

Equal opportunities

New Dynamics is an equal opportunities employer. We consider every applicant on what they can do, and we do not discriminate on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. If you need an adjustment to any part of the process, say so in your application or email us, and we will make it.

Avoiding recruitment fraud

Every role we are hiring for is listed on this page. We write from new-dynamics.com addresses only, we never ask for money, bank details or identity documents before a written offer, and we do not interview on messaging apps. If something claiming to be from us does any of those things, it is not us. Forward it to contact@new-dynamics.com.