Definition
The ongoing process of setting expectations, discussing contribution and supporting development.
What it means in practice
The concept is useful when it creates shared understanding about the work. Explain its purpose, who participates and what happens with the information. People should be able to see how it improves the next conversation or decision.
Use language the team understands and keep the process proportionate to the decision. Where evidence is incomplete, make that limitation explicit rather than treating an interpretation as a fact.
An example
A manager and employee agree a goal, check progress, discuss feedback and adapt the development plan as the work changes.
Put it into practice
Read the related practical guide for a step-by-step approach. Explore the connected platform capability to see how the process fits into continuous performance management.
Related concepts include performance reviews, continuous feedback and goals and OKRs.
